FAQs

DRUMWIT is a new way to travel for adventure lovers and budget travellers. Choose your companion(s), the pack type, the departure airport, the dates and let yourself go! You'll find out where you're travelling to 48 to 72 hours before setting off. Of course, you can also throw in some extras such as rejecting cities you don't want to travel to and narrowing down your flight times for a small extra fee. The entire booking process is done on this website. You'll see how straightforward it is!

It includes flights to and from the surprise destination, accommodation and a small digital guide to the city you'll be visiting. Everything will be sent to your email between 48 and 72 hours before departure. Not to mention our service before, during and after your adventure.

Airport-hotel transfers and vice versa and the tourist tax charged in some cities. When it comes to transfers, of course we can help you find the best options!

That's the big question! Here's what you need to know:
Standard Pack: Includes 2/3 star accommodation without breakfast. What's more, you can reject 1 destination for free.
Deluxe Pack: Includes 3/4/5 star accommodation with breakfast. What's more, you can reject 3 destinations for free.
Both packs come with city-centre accommodation or you'll be staying in places with excellent public transport links.

No, no changes or cancellations can be made after the booking is confirmed on the website. Airline and hotel policies are really strict and we must comply with them, although we'll always try to help whenever possible. If it is a minor error you realise you made after booking (spelling mistakes, expiry dates of ID cards, etc.), please let us know as soon as possible.

The best thing about Drumwit is that you don't have to! You could end up going to any destination that you don't reject during the booking process. If there's a particular city you do not want to travel to, we recommend rejecting it. You can reject up to a maximum of 6 destinations. Depending on the type of pack you choose, you'll be able to reject one or three destinations for free (as mentioned in question 4). Additional ones will be charged at €5 per traveller and rejected destination.

We'll send you an email, text message, WhatsApp or even call you. It's up to you! Specify how you'd like to find out where you're going in the COMMENTS section when booking. Otherwise you'll be notified by email. In any case, you'll find out where you're travelling to 48 to 72 hours before setting off. Don't worry! You'll have time to pack your coat or swimming costume!

Drumwit strives to make sure each and every trip is a new adventure. That's why, if you make a repeat booking, we'll do what we can to make sure you don't end up going to the same place. However! Make sure you let us know when booking so we can bear it in mind. Anyway, you can reject a city for free – so you can delete the one you've already been to.

Yes, as long as you have a valid identity card or passport and you are from a Schengen member state. Otherwise, please get in touch with us as soon as possible so that we can manage your booking and avoid any setbacks.

Drumwit packs come with free hand luggage. Measurements and conditions may vary slightly depending on the airline you're flying with. You might only be able to take one small item (such as a standard bag/backpack) or you might have to check in your cabin bag. All the information will be provided on the boarding passes, but don't hesitate to get in touch with us; we'll be happy to help you.

Yes, but be careful! Children under 16 must always be accompanied by an adult. Minors aged 16 or 17 can travel without their parents or legal guardians, provided they hold the documentation and, as applicable, police authorisation as established by the applicable regulations in their destination and home countries. If you have any questions, please CONTACT us.

Children under 2 years old pay a flat rate of just €50 each! There's no specific discount for children over 2 years of age (inclusive), but we really go out of our way for families travelling with small children to make the trip and experience as easy as possible for you.

We're not going to let that stop you from enjoying an incredible adventure! Mention it in the COMMENTS and we'll assist you; no doubt about it.

DRUMWIT uses all airlines, low cost and traditional alike, to avail of as many options and combinations as possible. The airline you'll fly with will depend on the date, airport and availability, so we're unable to tell you when you make the booking who you'll be flying with. Some airlines might assign seats that aren't together.

Tell us what you're looking for in the COMMENTS section when you make your booking and we'll get in touch with you to make sure you enjoy your adventure to the max.

In the ACCOMMODATION section, you can check out some of the establishments we work with. They could be centrally located or well-connected hotels, or private apartments and studios.

We'll offer you a single or double room for individual use. This is why, if you're travelling alone, you'll need to pay an extra charge, so we can offer the same services and the same quality of accommodation.

That's right! You must book at least 5 nights and get in touch with us.

Of course! Sign up to find out all about our offers and promotions, join the points programme and speed up the booking process. Keep an eye out for updates on our social-media accounts, as well as giving us a "Like" on the Facebook page and follow us on Instagram so you don't miss a thing.

€1 equals one Drumwit point; so if you make a booking totalling €300, you'll get 300 points. These points can be accumulated with the points you earn by making more bookings and are equivalent to the discounts shown in the table below:

Depending on the departure airport, there might be a stopover to find the best schedules and combinations for destinations. Of course, we'll do our best to make it as short and comfortable as possible.

It's really easy! Scroll down on the homepage and you'll see a specific Gift section. There is a section called "REDEEM YOUR GIFT". All you have to do is select it and follow the steps.